JFK University Medical Center (JFK EMS) needed a patient documentation software solution to better support their QA/QI processes. With a 600 square-mile service area accounting for 1.1 million people along the eastern coast of New Jersey, their continued growth of service lines meant that a fluid data management and analytics platform was key to improving the team’s quality initiatives across the board.
By using ZOLL emsCharts, JFK EMS was able to enhance their patient charting, team discussion and feedback, and facilitate more comprehensive reporting methods. In one case, JFK EMS developed more robust clinical CPR dashboards, which showed team members that policies, equipment, and review cycles all play a vital role in how well they are performing on a day-to-day basis. With more detailed analysis and minute-by-minute tracking, the team has become more educated and even better prepared to tackle their job duties in the field.
JFK EMS has credited ZOLL emsCharts and its extensive benefits with helping the organization receive the “Mission: Lifeline EMS GOLD PLUS” award from the American Heart Association (AHA) for the past seven years. ZOLL emsCharts, along with the integration of the X Series® defibrillator-monitors and AutoPulse® Resuscitation System, has allowed JFK EMS to review more than 500 cardiac cases every quarter that then is submitted to the AHA every year. Highlights of results include:
To learn more about how JFK EMS used cloud software such as ZOLL emsCharts to improve their QA/QI and provide better patient care, read the case study.