Using ZOLL® AR Boost™ data, ARxChange built for a client a sophisticated model that predicts whether or not a patient would pay their bill without a payment plan, opt into a payment plan, or not pay their bill at all. The data showed that using the ARxChange model’s analytics to design offers that are tailored to the individual attributes and circumstances of patients would boost the clients’ overall payment plan participation by 41%. At the same time, collections would be incrementally increased by 11.2% of the existing process baseline.
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Juli Forde serves as Director of Strategic Partnerships for ZOLL® Data Systems. By harnessing the unique data mining and predictive analytics capabilities of the ZOLL AR Boost™ solution, she develops partnerships that enable health systems and providers to realize more revenue, decrease bad debt and increase operational efficiencies. Juli is a nationally known speaker on emergency medicine coding and reimbursement issues. She has served on committees for the American College of Emergency Physicians (ACEP), the Emergency Department Practice Management Association (EDPMA), and the Urgent Care Association (UCA). She is currently a member of the Board of Directors of EDPMA and is one of a select few non-physician members of the ACEP Coding and Nomenclature Committee.