Historically, a best practice for billers was “zero-day” billing, or billing as soon after the date of service as possible. However, as the number of hiDWgh deductible health plans and self-pay patients has increased drastically over the last few years, this commonly held practice often does not consider this growing population.
In today’s world, the practice instead should be focused on “right-day billing,” or intentionally and precisely timing claim submission to run up against the patient’s deductible. As an essential part of a biller’s playbook now, this method can be processed through automated tools that can monitor the deductibles for you and let you know when to release claims, creating operational efficiencies, and, most importantly, more revenue.
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Kristin Whitt is the Director of ARO Operations for ZOLL Data Systems. Prior to her current role, Kristin was the director of operations and support for ZOLL AR Boost. She started her career in the healthcare industry as an operations manager for a pediatric emergency physician group, helping the group streamline its business and billing practices. Her background and industry knowledge allows her to collaborate with customers to optimize their revenue cycles.
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