Insufficient information at the time of transport leads to delayed payment, escalating receivables and unnecessary write offs. Even for non-emergent transports, your business faces challenges in determining insurance, obtaining prior authorization and identifying patient deductibles.
There is a direct correlation of measuring key performance indicators (KPIs) and an efficient and effective billing department. How does your agency stack up based on the following ambulance billing KPIs?
Is your Denial Rate above 3%-5%?
Is your Billing Lag more than 1-2 days?
Is your Self-Pay Mix greater than 3%-9%?
Is your AR greater than 90 days above 25%
For a step-by-step guide on how to start measuring KPIs to set your billing department up for success, Download “Implementing KPIs in Your Ambulance Billing Department.”
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