Mayo Clinic Ambulance Leverages Data From an Integrated Solution Suite to Improve Patient Care — ZOLL Pulse Award Winner
Jun 29, 2023
1 min read
Mayo Clinic Ambulance (Mayo Clinic) pursued an integrated platform that would allow them to advance patient care, medicine, and service,...
St. Luke’s Emergency & Transport Services Increases Staff Productivity and Boosts Morale with Integrated Solution Suite — ZOLL Pulse Award Winner
Jun 28, 2023
1 min read
St. Luke’s Emergency & Transport Services (SLETS) needed to meet a demand of 25,000 yearly patients accounting for 5,000 transport requests...
Virtua Improves Response Time, Reduces Spend, and Grows Their Health System — ZOLL Pulse Award Winner
Jun 27, 2023
1 min read
With two separate, siloed counties to manage, Virtua Health Patient Logistics (Virtua) found an opportunity to better control its data and...
JFK EMS Cultivates a Culture of Quality Care Through Seamless Feedback — ZOLL Pulse Award Winner
Jun 26, 2023
1 min read
JFK University Medical Center (JFK EMS) needed a patient documentation software solution to better support their QA/QI processes. With a...
6 Ways to Power Up Your Clinical, Operational, and Financial Performance at ZOLL Summit 2023
Mar 27, 2023
3 min read
ZOLL® Summit is back this June and is bigger and better than ever. As our largest and longest running educational event of the year, ZOLL...
Six Reasons You Can’t Miss ZOLL Summit 2022
Feb 22, 2022
3 min read
ZOLL’s largest educational event of the year, ZOLL Summit, brings hundreds of EMS, Fire, and healthcare professionals from all over the...
5 Critical Medicare Updates Every EMS Agency Should Know
Jun 30, 2021
3 min read
(5 min read) For many years, EMS agencies and advocacy groups like the American Ambulance Associates (AAA) have been battling for adequate...
Top 6 Tips for Optimizing EMS Reimbursement, Care Quality, and Staffing
Jun 23, 2021
3 min read
(4 min read) Technology is transforming how the healthcare industry manages revenue, reimbursements. Claims processing is central to any...
ZOLL® Pulse Award Winner Helps Tucson Agency Increase Payments by 12%
May 27, 2021
3 min read
(3 min read) The ZOLL Pulse Awards, first launched at the 2017 ZOLL Summit, recognizes professionals who improve operational efficiencies...
ZOLL® Pulse Award Winner Helps Florida Agency Achieve Higher Levels of Operational Performance
ZOLL Data Systems | May 21, 2021
(5 min read) The ZOLL Pulse Awards, first launched at the 2017 ZOLL Summit, recognizes professionals who improve operational efficiencies...
5 Blogs from SUMMIT 2019 Speakers to Help Get You Pumped for SUMMIT 2020
Bridget Yoder | Jan 29, 2020
(3 min read) We had a fantastic lineup of speakers at SUMMIT 2019. While we get ready to announce our speakers for 2020, we wanted to look...
Spotlight on SUMMIT 2020’s Keynote Lineup
Bonnie Doyle | Jan 7, 2020
ZOLL is excited to announce our keynote speaker lineup for SUMMIT 2020! The three-day event, scheduled for June 9-11 at the Sheraton in...
Using ZOLL X-series, Case Review and Sidewalk CPR to double ROSC rates
Brittany Frater | Jun 18, 2019
(5 min read) After attending King County Resuscitation Academy, Cosumnes Fire started to use the data provided by the ZOLL X series and...
Expert Data Analysis & Reporting Improved Operational Performance and Patient Care
Brittany Frater | Jun 14, 2019
(4 min read) Steve Myers has been with Mobile Medical Reponse (MMR) for 23 years. He’s the resident Crystal Reports expert in the company,...
Award-winning Cardiac Arrest Resuscitation Program: “Race to the Top”
Brittany Frater | Jun 10, 2019
(5 min read) Lauren Emanuelson has been with Advanced Medical Transport for 10 years. She manages the “Race to the Top” Program, focused on...
Superior Revenue Recapture, Streamlined Processes and Innovative Problem-Solving
Brittany Frater | Jun 7, 2019
(3 min read) Julie Mickow has been with the Mayo Clinic for 22 years. In her time there, she has held every role in the revenue stream and...
Improving Clinical Care, Operational Efficiency and Saving Lives with Data
Brittany Frater | Jun 3, 2019
(4 min read) Mark Weade has been with the Upper Arlington Fire Division for 10 years. He has made great strides in analyzing their EMS data...
Implementing a Single Source Solution to Support Growth, Clinical Care and Disaster Response
Brittany Frater | May 31, 2019
(3 min read) Corey Martin has been with MedTrust for 3 years. As Director of Innovative Practices, Corey went the extra mile in improving...
Improved Targeted Care for High-Volume Users while Decreasing Ambulance Transports
Brittany Frater | May 27, 2019
(3 min read) Together, Erich Scheunemann and Michael Riley, who both work for the Anchorage Fire Department, achieved impressive results by...
Designing innovative ways to improve operations, streamline processes and deliver a higher level of care
Brittany Frater | May 23, 2019
(3 min read) Robert Morgan has been with Lifeguard Ambulance for 9 years, providing strong leadership in overall operations. Lifeguard...
Stabilizing and Increasing Cashflows to Meet Financial and Operational Objectives
Brittany Frater | May 21, 2019
(3 min read) Jeff Greenway has been with Thorne Ambulance Service for 7 years. He has been instrumental in their implementation and early...
ZOLL Pulse Awards 2019: Celebrating our Exceptional EMS Practitioners
Brittany Frater | May 17, 2019
Another successful SUMMIT on the books! As we reflect on the events of the last week, once again the team at ZOLL would like to...
Staying Fit for Duty in EMS
James Boomhower | Apr 17, 2019
ZOLL SUMMIT Speaker Series As a profession, we are in a crisis. A first responder commits suicide every 4 days in the United States. The...
5 Reasons We Need to Talk about PTSD in EMS & Fire
Jim Marshall | Apr 11, 2019
A recent study by EMS1 found that provider mental health was ranked as the most significant issue facing EMS by 52-67% of respondents in...
Behind the Scenes with Anthony Guerne
Anthony Guerne | Apr 9, 2019
ZOLL SUMMIT Speaker Series PTSD Panel Discussion - A View From Different Perspectives
ZOLL SUMMIT Keynote Speaker Series: Behind the Scenes with Jim Marshall
Jim Marshall | Apr 4, 2019
A Trauma Therapist’s Life-Saving & Ridiculously Hopeful Perspective for EMS Pros Jim Marshall is widely regarded as the 911 industry's...
Delivering good medicine in bad places: Starting Canada’s first PHARM Service
Miles Randall | Mar 21, 2019
ZOLL SUMMIT Speaker Series She was 24-years-old, in hypothermic cardiac arrest with immediate bystander CPR. But no ambulance was coming....
Is Your Leadership Style Enhancing Team Spirit?
Dr. Susan O'Malley | Mar 12, 2019
ZOLL SUMMIT Speaker Series Anyone who has ever worked shift work knows that some shifts are better than others. Many times, the experience...
Prescription CPR
Dr. Joseph Sabato | Mar 5, 2019
ZOLL SUMMIT Speaker Series Advanced Cardiac Life Support was first published by the American Heart Association in 1974. Despite 45 years of...
EMS and Hospital Collaboration
Joshua Ishmael | Mar 1, 2019
ZOLL SUMMIT Speaker Series Question: As an EMS professional how would you rate the transition of care and flow of information from the...
Resuscitate Your EMS Billing Office
Chris Davison | Feb 27, 2019
Are You Overlooking the Human Aspects of Your Billing Office? In EMS, we are all acutely aware of the compliance risks our industry faces....
Improving Advanced Cardiac Life Support in EMS
John Michael | Feb 21, 2019
ZOLL SUMMIT Speaker Series It all starts with questioning yourself. Our first challenge: identifying what really has an impact on the care...
A beginner’s guide to using EMS data to measure performance
Sean Kukauskas | Feb 12, 2019
ZOLL SUMMIT Speaker Series Let’s put it right out there…data is everywhere! Business and professionals across the globe have gone data...
Undertaking Clinical Trials in a Pre-Hospital Setting
Gordon Nevils | Feb 4, 2019
ZOLL SUMMIT Speaker Series As a supervisor of Education, Research and Community Programs for Peel Regional Paramedic Services, I provide...
New Year New CEUs: Top 5 Educational Opportunities at SUMMIT 2019
Kelli Turner | Jan 29, 2019
“Learning is not attained by chance, it must be sought for with ardor and attended to with diligence.” – Abigail Adams Every year when we...
Community Paramedicine in 2019: Design, Sustainability, and the Future
Brian Randall | Jan 24, 2019
ZOLL SUMMIT Speaker Series Community Paramedicine. It is a concept/model we have been hearing about for years, and it is one of the top...
ZOLL SUMMIT Keynote Speaker Series: Behind the Scenes with Jan Rader
Kelli Turner | Dec 11, 2018
ZOLL SUMMIT Keynote Speaker Series: Behind the Scenes with Jan Rader “Fire chief Jan Rader has spent her career running toward fires and...
ZOLL SUMMIT Keynote Speaker Series: Behind the Scenes with Matt Havens
Brittany Frater | Dec 6, 2018
Stop Acting Your Age! a Unique Keynote on Generational Leadership If you’ve listened to discussions about generational issues at work, then...
6 Reasons You Can’t Miss SUMMIT 2019
Kelli Turner | Oct 30, 2018
ZOLL SUMMIT is ZOLL’s largest educational event of the year that brings together hundreds of EMS and fire professionals from all over the...
Raising the Quality of Care One EMS Protocol/Standard at a Time
Lindsay Alexander | May 31, 2018
Within a year of working as the EMS Coordinator, Raymond (Ray) Proa made Fort Mojave Mesa Fire Department (FMMFD) a progressive EMS...
Seeking Out the Newest Software to Increase Crew Efficiency
Lindsay Alexander | May 29, 2018
Greg Ortman and Jason Burbrink with Miami (Ohio) Township Fire and EMS carefully analyze data on a monthly basis to determine the success...
Proper Data Collection, Analysis & Training to Achieve High-Quality CPR
Lindsay Alexander | May 24, 2018
Shane Cook, quality improvement nurse for LA County Fire Department, has helped LA County Fire Department dramatically improve the quality...
Quality Improvement Initiatives for Patient Advocacy
Lindsay Alexander | May 22, 2018
As the Service Quality and Patient Safety Officer, Nicola Little has been instrumental in the implementation of beneficial programming and...
Improving Processes to Innovate & Lead EMS into the Next Chapter
Lindsay Alexander | May 17, 2018
Mike Chmielewski, Lead Operations Supervisor for Commonwealth Health EMS has been involved in every piece of the agency’s ZOLL in-house...
Reducing Preventable Crashes with Road Safety
ZOLL Data Systems | May 16, 2018
Leonard Callier, along with a team from South Texas Emergency Care Foundation (STEC), was able to significantly reduce preventable crashes...
Commitment to Excellence in EMS
Lindsay Alexander | May 15, 2018
Kat Probst, director of business development/quality assurance for Adair County Ambulance District (ACAD), has exhibited a commitment to...
Leveraging Data Integration to Build Stronger Hospital Partner Relationships
Lindsay Alexander | May 10, 2018
Jay Cooper, director of ancillary services for Mobile Medical Response (MMR), has been instrumental in assuring that the overall technology...
Custom Software Application Streamlines Pre-Billing Process
Lindsay Alexander | May 9, 2018
Paramedic Ed Wilson, Clinical Technical Coordinator for Pinellas County EMS Authority – Sunstar Paramedics, manages the agency’s ePCR system
Congratulations to the 2018 ZOLL Pulse Award Winners!
Lindsay Alexander | May 8, 2018
Each year, ZOLL recognizes EMS professionals who strive to use data solutions to improve patient, financial and operational outcomes. These...
Top 7 Things to Do at SUMMIT 2018
Kelli Turner | May 3, 2018
Can you believe SUMMIT is less than one week away? Neither can we! We can’t wait to see all of our ZOLL family again. We have an...
SUMMIT Agenda Preview: Don’t Miss These 12 People & Culture Courses
Kelli Turner | Mar 27, 2018
We know your most important resource is your people, so we've dedicated an entire track at this year’s SUMMIT to topics that will help you...
How to Successfully Navigate the EMS Landscape in 2018
Lindsay Alexander | Feb 6, 2018
During the month of January, the ZOLL Pulse Blog was focused on tips and tools to help your EMS or Fire agency succeed in 2018. Check out...
Let's Talk ZOLL Pulse Awards: Who Won Last Year & How to Nominate Someone Awesome in 2018
Lindsay Alexander | Jan 23, 2018
Each year, ZOLL recognizes EMS professionals who strive to use data solutions to improve patient, financial and operational outcomes. These...
9 Ways to Make the Most Out of Your SUMMIT Experience
Kelli Turner | Jan 2, 2018
It’s a new year, and we are introducing a brand new agenda format for SUMMIT 2018. We took the feedback from our post-SUMMIT 2017 attendee...
Spotlight on SUMMIT 2018’s All-Star Keynote Lineup
Kelli Turner | Dec 13, 2017
ZOLL has officially announced our keynote speaker lineup for SUMMIT 2018! The three-day event, scheduled for May 8–10 at the Sheraton in...
Speak Up: Applications Are Open to Present at SUMMIT 2018! Here’s Why You Should Apply
Kelli Turner | Sep 18, 2017
The idea of standing on stage presenting to an audience of hundreds of your peers may seem intimidating, but we at ZOLL know that the...
Paving the Way for Personalized Customer Service
Lindsay Alexander | Jun 1, 2017
Susan Delsandro began her career as a driver, and is now the director of customer care billing and compliance for On Time Transport after...
Harnessing ePCR for Data-Driven Decision Making
Lindsay Alexander | May 30, 2017
In 2011, Steve Fravel, EMS Data Systems Coordinator for Pinellas County (Florida) Fire & EMS Administration, led the transition to...
Focusing on Behind-the-Scenes Nuances to Improve Efficiency
Lindsay Alexander | May 25, 2017
Stacey Cloutier has been with Armstrong Ambulance Servicefor 11 years. She is an innovative thinker that focuses on the behind-the-scenes...
Leveraging Cohesive Technology to Meet & Exceed Agency Benchmarks
Lindsay Alexander | May 24, 2017
Ryan Thorne, CEO and director of Thorne Ambulance Service in Greenville, South Carolina, knew that in order to progress in a private...
Cultivating a Culture of Safety Agencywide
Lindsay Alexander | May 23, 2017
James (Jimmy) Pierson, vice president of operations, has been instrumental in the improvement of every aspect of Medic Ambulance. Dedicated...
Maintaining High-Performance EMS Systems
Lindsay Alexander | May 19, 2017
Chris Byrd has held several roles at On Time Transport from being an EMT, dispatch manager and currently the manager for high performance...
Building an Efficient, Yet Lean EMS System
Lindsay Alexander | May 17, 2017
Through dedication, perseverance and expert patience, Alexander Lewinsky, operations manager for JFK EMS, has been instrumental in growing...
Repeal. Replace. Repeat? Tofil Shares the Latest Update on Healthcare Reform at SUMMIT
Kelli Turner | Apr 27, 2017
Déjà vu. It seems like just yesterday we were talking about the Affordable Care Act (ACA) and what changes that would bring to EMS....
Never Been to SUMMIT? 3 Attendees Share Why They Never Miss the Conference
Kelli Turner | Mar 21, 2017
We talked to three past SUMMIT attendees, and asked them to share their favorite things from keynotes to hands-on training and...
Real-Life Patriots Day Hero at SUMMIT
Kelli Turner | Feb 21, 2017
Patriots Day has been in theatres for under a month and has already brought in more than $30 million. WHY? Because it’s a story about...
Top 6 Reasons You MUST Come to SUMMIT 2017
Kelli Turner | Jan 17, 2017
2017 marks the 20th year of SUMMIT. SUMMIT has come a long way since the early years when 10 people gathered in Vail, Colorado to hone...