The ZOLL Data Systems Customer Community is an online resource where customers can access the support knowledge base, review technical documentation, watch troubleshooting videos, submit and view cases (trouble tickets), network with other users and ZOLL product experts, and submit and comment on ideas to help shape future enhancements to our solutions.
For immediate support, please call 800-663-3911
Membership in the Customer Community requires a dedicated user login. Register now to get started. Once you submit the registration form, we will verify your customer status and send you a link for creating your password to gain access. Verification can take up to two business days.
There are three types of Customer Community membership:
1. Support Member — has access to all Community features, listed below. The majority of Community members will fall into this category.
2. Finance Member — has access to the financial data ZOLL maintains as part of the customer relationship, such as invoices, payments, subscriptions, and billing contact information. Note: We will validate that you are an authorized Finance user, which may require us to reach out to your organization. Verification may take up to three business days.
3. All Access Member — has both Support and Finance privileges.
