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  • Raising the Quality of Care One EMS Protocol/Standard at a Time

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    Within a year of working as the EMS Coordinator, Raymond (Ray) Proa made Fort Mojave Mesa Fire Department (FMMFD) a progressive EMS provider that is one of only a handful in the country, and the first in the state, doing Head Up CPR

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    Raymond Proa

    Within a year of working as the EMS Coordinator, Raymond (Ray) Proa made Fort Mojave Mesa Fire Department (FMMFD) a progressive EMS provider that is one of only a handful in the country, and the first in the state, doing Head Up CPR. Ray was able to juggle all crew training, QA/QI, grant writing, meetings and equipment research while working a 48/96 schedule over the span of a year. He was recently awarded Firefighter of the Year for his hard work and accomplishments. Ray is a ZOLL Pulse Award winner. Here’s why:

     

    Making the Necessary Changes to Standards & Procedures

    After doing an honest department assessment of FMMFD’s EMS capabilities Ray decided to make certain changes needed to bring FMMFD to a top EMS provider level. This involved:

    1. Rewriting protocols and procedures
    2. Upgrading and purchasing new equipment
    3. Standardized monthly training of at least 1 CEU class a month
    4. Picking one EMS Protocol/standard a year and bringing it up to cutting edge practices

     

    Leveraging Tools to Consistently Deliver High-Quality CPR

    By purchasing and using the X Series, AutoPulse, ResQpod and ZOLL software, the agency decided they had the necessary tools to target cardiac arrest as the goal of improvement. Using Rialto Fire and ZOLL as resources, a Head Up CPR standard was drawn up and approved by the medical director. As a new Handtevy instructor, Ray is also planning to bring the best practices to how the agency provides care to pediatric cardiac arrest.

     

    In His Own Words: Why We Should All Strive to Continually Raise the Bar

    “My personal crew has more than 50 years of combined paramedic experience. I basically took what they knew of cardiac arrest and threw it in the trash. Remember, these changes don't occur overnight. It's the equivalent of moving a huge pile of dirt. Somedays you only move a spoonful. Some days you move a truck load. As long as you’re moving it, that’s all that counts. I can't think of any fire department that should be able to look their citizens in the face and tell them they are comfortable meeting the minimum standard in cardiac arrest.”

    ZOLL Pulse Blog

    Subscribe to our blog and receive quality content that makes your job as an EMS, fire, hospital, or AR professional easier.

    ZOLL Pulse Blog

    Subscribe to our blog and receive quality content that makes your job as an EMS, fire, hospital, or AR professional easier.

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