ZOLL Pulse Blog

The data obtained by emergency medical technicians (EMTs) on-scene sometimes is not translated into optimal hospital care during handoffs....

Monroe Ambulance’s (Monroe) providers often had challenges surrounding their patient care reports (PCRs) and wanted a morestreamlinedway to...

In a recent ZOLL Data Systems webinar, three clinical managers from the JFK University Medical Center (JFK EMS) in New Jersey shared their...

Paper-based charting in the field is still the norm for EMS and Fire medics. Logging into a browser-based ePCR system simply isn’t...

ZOLL® Data Systems has unveiled the latest innovation for its flagship, cloud-based ePCR software, ZOLL emsCharts.® A new mobile companion...

As the new year begins, most states are preparing to, or already have, released their National EMS Information System (NEMSIS) v3.5...

Suited for providers’ personal devices, ZOLL® emsCharts® NOW is streamlined for contemporaneous use even when there’s no connection.

In Emergency Departments (ED) and Intensive Care Units (ICU) in the U.S., more than half of critically ill patients arrive via ambulance....

ZOLL’s largest educational event of the year, ZOLL Summit, brings hundreds of EMS, Fire, and healthcare professionals from all over the...

In a cardiac system of care, STEMI-referring hospitals and STEMI-receiving centers rely on accurate, timely communication and coordination...

(3 min read) During the 2021 ZOLL Summit Series ePCR & Fire event, quality assurance analyst and clinical educator, Jason Haag, spoke about

(4 min read) Emergency Medical Service (EMS) documentation continues to be one of the most vexing challenges for EMS practitioners and...

(5 min read) If you learn to leverage the custom reports function for your ePCR system, you can stay focused on critical issues while...

(6 min read) EMS 3.0 introduced the concept of transforming the Emergency Medical Services industry from emergency response and transport...

The Evolution of NEMSIS, the National EMS Information System (3 min read) The National Highway Traffic Safety Administration (NHTSA) built...

N.Y. State 2022 CME Recertification Requirements Signal Shift Toward ePCR

Misconceptions About HIPAA Have Created an Artificial Barrier to Bi-directional Data Sharing Between EMS and Hospitals

In the unfortunate event that you or a loved one is transported by ambulance to a hospital for emergency care, wouldn’t you want the...

(3 min read) In March 2021, Greg Howard, Director of National Interoperability Sales at ZOLL Medical Corporation, and Mario Sanchez, ...

Step into any dispatch communications center, and you’ll witness a familiar buzz of activity which, to the untrained eye, can look like...

With thousands of Emergency Medical Services (EMS) agencies throughout the U.S., there are inevitably hundreds or even thousands of...

New National Data Reporting Elements for Improving Patient Care and Driving Evidence-based Progress in EMS’ Role in the Healthcare Ecosystem

From COVID-19 hot spots to opioid overdoses, EMS agencies must evaluate community health data in new ways and more frequently than ever...

Misconceptions About HIPAA Have Created an Artificial Barrier to Bi-directional Data Sharing Between EMS and Hospitals

Like all other providers in the healthcare ecosystem, emergency medical services (EMS) agencies have been impacted in many ways by the...

N.Y. State 2022 CME Recertification Requirements Signal Shift Toward ePCR

(2 min read) In April 2020,the National Association of Emergency Medical Technicians (NAEMT) conducted a survey to assess the early impact...

(2 min read) Most healthcare providers report offering patient payment plans. The plans are popular; approximately half of consumers state...

(8 min read) In early 2020, the concept of the novel coronavirus was nothing more than a whisper in New Jersey EMS agencies. It was...

(8 min read) 2020 has been an interesting year, and at the time of this writing, it’s only September. I am sure the word of the year will...

In early April, the U.S. Department of Health & Human Services (HHS) announced that a portion of the $100 billion CARES Act Provider Relief...

(5 min read)

Your ePCR is a vast repository of data. So, what are you going to do with it?

With COVID-19 cases on the rise, first responders must address a new set of concerns relating to patient care and crew safety. The CDC has...

A look at where we’ve used data in the past and how we’re using it now to improve performance in the prehospital and in-hospital settings.

Written By: Ryan Stark

“The only constant is change,” paraphrasing the ancient Greek philosopher, Heraclitus. In the world of technological and engineering...

(4 min read) On January 1, 2020, the Centers for Medicare and Medicaid Services (CMS) made the formal shift to the use of Medicare...

(4 min read) It’s no secret that being paid for the service you provide is the goal for most ambulance systems. After all, reimbursement is...

(3 min read) We had a fantastic lineup of speakers at SUMMIT 2019. While we get ready to announce our speakers for 2020, we wanted to look...

We’re used to hearing about ‘interoperability’ in terms of communications, but how about its use in information exchange?

(5 Min Read) Let's face it, a one hour of discussion about threatening lawsuits or a courtroom credibility shredding during someone's...

(4 min read) He fires the flaming arrow into the void of darkness inside the cave before him. Hercules was not generally considered a weak...

(4 min read) At this year’s ZOLL Summit conference, I presented a session on the pros and cons of e-pcr systems. This session covered...

(5 min read) Our firm has been doing on-site HIPAA audits for over 15 years now and one of the most popular questions we get is: “What are...

ZOLL SUMMIT Speaker Series Advanced Cardiac Life Support was first published by the American Heart Association in 1974. Despite 45 years of...

Stories of Survival, Inspiration and Innovation for Heart Month In the past year, ZOLL has hosted several “Outcomes Academy Bootcamps” to...

Documentation It’s arguably one of the least desirable aspects of being an EMS provider (at least in the eyes of many). It’s also one of...

Earlier this year, ZOLL hosted a webinar on Operationalizing Data. After the webinar, we asked attendees to share what, if anything, their...

Earlier this year, ZOLL hosted a webinar on Operationalizing Data. After the webinar, we asked attendees to share what, if anything, their...

(4 minute read)

Whether you’re a healthcare provider or simply work with them, you have an obligation to protect the information of your patients - and...

On October 22nd ZOLL released RescueNet ePCR 6.5. With a whole myriad of exciting new features to explore, we invited ZOLL Product Owner...

The Time to Become Step 1 in Your Community’s Continuum of Care is Now Too often in our pursuit of a “smart system” on which to base our...

What is the quickest way to get EMTs and paramedics to roll their eyes? Tell them how important their documentation is to reimbursement,...

Paint a Complete Patient Story to Eliminate Denied Claims Your crews’ patient care reports (PCRs) should clearly and consistently...

EMS is at a pivotal and impactful time period in its historical timeline. It used to be, the tones go off…you respond to the call…you...

In 2016, the Heath Insurance Portability and Accountability Act (HIPAA) police levied far more penalties than ever before, and government...

You’re at your station, just getting ready to sit down on the recliner and kick your feet up when the tones drop “Medic 4, respond to a...

What is the quickest way to get EMTs and paramedics to roll their eyes? Tell them how important their documentation is to reimbursement,...

EMS is driven to respond to patients in need regardless of where they are in your community. One of the big challenges is dealing with...

It should come as no surprise by now that with advances in technology, the frequency of data loss and breaches is on the rise. It’s not...

Do you struggle trying to improve operational efficiencies within your EMS or Fire agency? Are you driven by trying to squeeze every dollar...

Did you know that about 610,000 people die of heart disease in the United States every year? That’s one in every four deaths. Of those...

One of the largest fire departments in the United States, the Los Angeles (LA) County Fire Department has 174 fire stations, 73 paramedic...

When resuscitation on the move is necessary you want two things: you want the highest-quality CPR and you want to make sure while that CPR...

High-performance or high-quality CPR has been around for years now, but do we as EMS professionals understand what it takes to achieve and...

The concept of debriefing started in the military, with individuals providing first-hand accounts that were then analyzed and used to...

During the month of January, the ZOLL Pulse Blog was focused on tips and tools to help your EMS or Fire agency succeed in 2018. Check out...

Many of the world’s most successful people have a commitment to constantly learning.Spending at least a few hours each week learning from...

Because the holiday season is in full swing, I was tempted to begin this blog post with one of my favorite Christmas clichés (think: a...

During the month of October, we posted an array of content on the ZOLL Pulse Blog addressing the patient journey from dispatch to patient...

Not so long ago, professional rescuers were taught the same things as civilians when it comes to CPR — push hard, push fast. That was all...

More so today than in the past, the need for healthcare professionals to write and maintain accurate, high-quality and detailed...

Being a large private EMS company doesn’t come easy these days. The days are long for clinicians, the incidents are becoming more stressful...

Too often in our pursuit of a “smart system” on which to base our EMS decisions, we find ourselves bound and limited by the very technology...

Electronic health records (EHRs) have become the standard of care in most healthcare systems throughout the United States. This shift was...

While writing this blog, Hurricane Harvey has been dropping several feet, not inches, of rain on the Southern Texas and the surrounding...

If you haven’t visited in a while, you’ll notice that the ZOLL Pulse Blog has a brand new look! We hope you find it far more engaging and...

While most of the articles on the ZOLL Pulse Blog address issues with which our customers grapple every day, I’d like to change gears a bit...

Today we are going to talk about Crystal reports, and why they are so important to using the ZOLL software. Crystal reports is a...

Like it or not, technology has made its way into the world of EMS, and it’s here to stay. Software solutions such as computer assisted...

From using your cell phone to assist in proving quality CPR to locating the nearest AED or securely recording patient care information from...

As a community paramedicine (CP) program is born, the questions are how to fund and launch the initiative. Once CP takes off and proves its...

Over the past several years Manatee County, Florida has continued to experience an increase in the indigent – low income – population,...

“Show me the money” echoed by Cuba Gooding Jr. in the hit movie Jerry Maguire, is a great quote to echo that work well done deserves...

In 2011, Steve Fravel, EMS Data Systems Coordinator for Pinellas County (Florida) Fire & EMS Administration, led the transition to...

Stacey Cloutier has been with Armstrong Ambulance Servicefor 11 years. She is an innovative thinker that focuses on the behind-the-scenes...

Ryan Thorne, CEO and director of Thorne Ambulance Service in Greenville, South Carolina, knew that in order to progress in a private...

Through dedication, perseverance and expert patience, Alexander Lewinsky, operations manager for JFK EMS, has been instrumental in growing...

In the last installment of the three-part series “Guarantee Your ePCR Works for you, Not Against You,” we asked Steven Cohen, the Assistant...

Did you know that medical information is worth at least 10 times more than a credit card number on the black market? It’s shocking, but...

National Emergency Medical Services Information System (NEMSIS) enables local and state emergency medical services (EMS) databases from...

What is the quickest way to get EMTs and paramedics to roll their eyes? Tell them how important their documentation is to reimbursement,...

Every agency strives to improve the quality and efficiency of their EMS operations. Bonus if they can do so while reducing cost. What is...

Last month, we shared six dashboards to improve clinical outcomes. This month, as we focus on operational efficiency, we delve into how...

In 2016, the Heath Insurance Portability and Accountability Act (HIPAA) police levied far more penalties than ever before, and government...

In Part two of this three-part series “Guarantee Your ePCR Works for you, Not Against You”, we asked Steven Cohen, the Assistant Director...

Your crews’ patient care reports (PCRs) should clearly and consistently demonstrate that patients received high-quality patient care. The...

About 610,000 people die of heart disease in the United States every year – that’s one in every four deaths. And about 47 percent of sudden...

Heart disease is still the leading cause of death for men and women in the United States. So during American Heart Month we want to...

Organizations spend so much time and energy capturing data for tasks such as mandatory reporting and monitoring compliance; but successful...

As an EMS professional, I know firsthand how important it is to deliver the highest form of quality care. As a survivor of a heart event, I...

When performing high-quality CPR, one of the most important factors is compressor fatigue. When I started in EMS, the person with the most...

You took your EMR, EMT or paramedic training – check. You got all of your continuing medical education covered, including Advanced...

We asked Steven Cohen, the Assistant Director of EMS at the Jersey City Medical Center EMS Department in New Jersey, about how their ePCR...

As an IT Director, my biggest concern outside the walls of our office is the mobile devices assigned to all our vehicles and with our...

ZOLL would like to wish you, and your loved ones, a very Happy New Year. With the New Year comes new resolutions for the year, which a lot...

Dec. 28, 2016 marks the 16th anniversary of the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule – the federal...

There’s a great cartoon with a dog and his owner. The owner says, “Max, you’re such a good dog! You’re a pretty boy. I love you, Maxie!...

ICD-9 codes (and soon ICD-10 codes) are used to describe diseases, signs and symptoms, abnormal findings, complaints, social...

Craziness you say – EKG monitors are for, you know, cardiac stuff. How in the world can it be used to help TBI patients? Before we get...

I attended a webinar last week hosted by Hanover Fire and EMS entitled – “How mobile is your fire data management system?” I thought I...

As a member of the City of Thornton Fire Department, I have many years of experience evaluating, managing, and using software to support...

Is your agency prepared for September 23, 2013? Below are 5 critical steps from Page, Wolfberg & Wirth, the National EMS Industry Law...

The impending change from ICD-9 to ICD-10 will be the largest and most challenging transition of our careers. When it comes to ICD-10, a...

The needs of smaller fire departments and EMS agencies are often overlooked by technology companies. Software may improve efficiencies and...

Data overuse notifications! It’s never fun to receive these text messages at all, let alone at 1:09AM on a Thursday night like I did (see...

We understand it’s not easy for an organization to give up some control of their systems and processes, especially when it comes to data...

Mobility is great and enables workers to be more productive, but making sure you have the correct tool for the job is paramount to...

I wanted to share a few thoughts I have on how healthcare reform will impact EMS. EMS is not an island but a bridge, and EMS Operations...

HL7 stands for Health Level Seven and it is a standards developing organization that is widely used in the health care industry both in...

As I talk to customers and prospects about ePCR, I hear a lot about how great a particular feature is. Or that it would be nice if ZOLL’s...

EMS is an important component of healthcare and the practice of medicine. As such, it’s important for EMS to track and understand...

If you are dealing with patient health information, security and compliance concerns may keep you awake at night. Basic data security and...