ZOLL Dispatch is the intelligent call taking and computer-aided dispatch (CAD) solution that enables your team to respond quickly and communicate effectively so you can deliver more quality outcomes.
Respond Quickly and Communicate Effectively With Intelligent CAD
Quickly getting the right level of care (BLS, ALS, etc.) to patients with as little manual labor as possible is a constant challenge. When seconds count, it’s imperative that call takers and dispatchers have the tools to align response with transport need and to optimally position vehicles for swift response. ZOLL Dispatch is a streamlined computer-aided dispatch (CAD) solution that enables your team to take calls and dispatch via a highly visual, single-source display. Built from the ground up with a user-centric design, our fully cloud-based solution automatically communicates response assignments to appropriate units, minimizing delays and helping you deliver more quality outcomes efficiently. You can take efficiency to the next level by adding the optional ZOLL Respond mobile companion app to field crew Android or iOS devices. Moreover, ZOLL Dispatch integrates with our cloud-based billing and ePCR solutions, ZOLL Billing and ZOLL emsCharts®.
Regardless of user experience level, ZOLL Dispatch reduces the guesswork of assigning the best crew option by ranking available resources based on proximity, real-time traffic, and road closures. Tap real-time situational analysis capabilities to select the fastest, most appropriate (BLS, ALS, etc.) vehicle to respond to an incoming call, or use real-time information to support at-post positioning decisions.
Use map-centric fleet monitoring to monitor your service area and the locations and status of your entire fleet and incidents in progress in a single view. Quickly scan vehicle or open incident status, or dig deeper to place crews strategically in anticipation of where they’ll be needed to respond faster to dynamic conditions.
ZOLL Respond is the mobile companion app designed to work seamlessly with ZOLL Dispatch to minimize radio communication, save time, and reduce errors by automatically transferring data between dispatch and crews in the field. Use real-time maps on any Android or iOS mobile device to view, respond, and receive turn-by-turn routing guidance to trip pick-up and drop-off points. Reduce data touch points to minimize the risk of data errors and omissions and take the burden off crews to write down critical information while traveling to the scene.
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